In addition to keynote addresses, the congress program will incorporate presentation streams built around key focus areas. These streams will bring together experts, leaders, entrepreneurs and researchers to further discuss a central theme.

NESA invited Australian and international professionals and researchers to respond to the Call for Case Studies, Innovative Models & Research Papers. The Congress was looking for presentations that demonstrate innovation - on a case study, Best Practice innovation, cutting-edge model of service delivery, or completed research.

The Call for Case Studies, Innovative Models & Research Papers has now closed.

Important dates

Call for abstracts - CLOSED
Committee evaluation of abstracts - COMPLETE
Notification of acceptance (or otherwise) - COMPLETE
Submission of PowerPoint presentation - 17 March 2010
Congress presentation - 24–26 March 2010
Submission of full papers (where applicable) - 2 April 2010 (see further details, below)
Papers published on websites - 30 April 2010

Paper Guidelines

Presenters who were accepted as part of the Call for Case Studies, Innovative Models & Research Papers, who would like to have their presentation included in the Congress Proceedings, will have until Friday 2 April 2010 (after the Congress) to submit a paper.

Received papers will be collated and published on the Congress website www.working-communities.com and on NESA's website www.nesa.com.au by the end of April.

The guidelines are as follows:

• Papers should be submitted to This e-mail address is being protected from spambots. You need JavaScript enabled to view it as a Microsoft Word ‘.doc’ or ‘.docx’ file, and as an A4, single-sided document.
• Papers must be written in English.
• Please use reasonable margins and an easy-to-read font (such as Arial or Courier) of at least 11 point or larger.
• Include a cover page with the title of the paper, and the author(s)’ name(s), position(s) and organisation(s).
• Please keep the paper length to fewer than 5,000 words.

If you have any questions in regards to submitting your paper, please contact Lauren Clark at the Congress Secretariat by phoning +61 7 5446 4299 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

If you have any questions in regards to your presentation at the Congress, please contact Carole Gregson at NESA on +61 3 9686 3500 or at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .